IPCamera/Password Reset 5.0. UI

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How to Reset the Password on a 5.0 UI IP Camera

Description

This guide will show you how to reset the password on a Dahua 5.0 User Interface IP Camera

Prerequisites

  • A Dahua IP Camera with the 5.0 User Interface connected to a network

Step by Step Instructions

Reset via Password Recovery in DMSS

1. Input the camera's IP address into a web browser.
Click on Forgot password?

IPC5.0PasswordReset1.png

2. Click on OK to agree to use your email address in this process

IPC5.0PasswordReset2.png

3. If you setup a recovery email you will be brought to a page with a QR code on it. (If you didn't setup a recovery email, skip to "Reset via Physical Button" at the bottom of this page.)

IPC5.0PasswordReset3.png

4. Open the DMSS app on a mobile device.
Tap on Me at the bottom.
Then select Tool Manager

IPC5.0PasswordReset4.png

5. Tap on Device Password Management

IPC5.0PasswordReset5.png

6. Use the mobile device's camera to scan the QR code from Step 3 above

IPC5.0PasswordReset6.png

7. Once the QR Code has been successfully scanned you will see the following message

IPC5.0PasswordReset7.png

8. Check the email inbox for the email address that was registered for password recovery on this device.
Input the security code from that email in the Security code field.
Then click on Next

IPC5.0PasswordReset8.png

9. Enter a new password in the New Password and Confirm Password fields.
Then click on OK

IPC5.0PasswordReset9.png

10. The password will be successfully reset

IPC5.0PasswordReset10.png

Reset via Physical Button

Depending on the model of your IP Camera, there could be a physical reset button on the outside body of the camera, or inside the camera body.

1. Reset: Press the reset button for 10-20 seconds while the camera is connected to power.