Difference between revisions of ":Internal Only"

(Online Software)
(Shoretel Connect Client and Web Portal)
Line 65: Line 65:
 
*Online Portal: https://portal.shoretelsky.com
 
*Online Portal: https://portal.shoretelsky.com
 
*Softphone Connect Client Download: https://www.odrive.com/s/af47a4e2-23bf-4b61-91af-b79263c7a20b-59dd4979
 
*Softphone Connect Client Download: https://www.odrive.com/s/af47a4e2-23bf-4b61-91af-b79263c7a20b-59dd4979
 +
*Shoretel Password Reset (via email): https://portal.shoretelsky.com/UserAccount/ValidateResetPassword
 +
 
====Physical Phone: Shoretel IP Phone 420/420G====
 
====Physical Phone: Shoretel IP Phone 420/420G====
 
*Quick Reference: https://www.odrive.com/s/537229d9-17fe-411f-b21c-2c0ce9823e8f-5a2ab95b
 
*Quick Reference: https://www.odrive.com/s/537229d9-17fe-411f-b21c-2c0ce9823e8f-5a2ab95b

Revision as of 23:51, 5 January 2018

Dahua USA Internal Information

Agent Homepage

Dahua Employee Login

Device List

Online Software

Reporting and Reference



Tech Support Bi-Weekly Meeting

Previous Meetings

Templates

Serial Lookup

1. Go here: http://oaglobal.dahuatech.com/

2. Login.

3. Click, "CRM Global"

4. Click, "Product SN Tracking"

Salesforce

Note: You cannot be logged into both the Production, and Sandbox server at the same time.

Salesforce Case Status Quick Reference

SF Case Status Reference.png

Shoretel

Shoretel ECC Client: NEW ONE

Shoretel Connect Client and Web Portal

Physical Phone: Shoretel IP Phone 420/420G

Work in Progress

Product Pages

Dahua Irvine Inventory List

Wiki Processes

LearnDahua Enrollment Codes

  • Dahua Basics -LearnBasics
  • IVS: Technical Training -DahuaWIN
  • Technical Support Operations -DahuaWIN
  • DSS Intro -LearnDSS
  • HCVR & XVR Internal Training -LearnXVRandHCVR
  • Presentation Resource -LearnPPT
  • Technical Training -LearnTT
  • Technical Assessment -LearnTest

Software

Product Pages

International Model

IP-Based

OLDNVRIcon.jpgOLDNetworkPTZIcon.jpgOLDIPCamera.jpg

HD-CVI

OLDHDCVIDVR.jpgOLDHDCVIPTZIcon.jpgOLDHDCVICameraIcon.jpg

Firmware Search Tool:International Model

OLDNVRIcon.jpgOLDIPCamera.jpg OLDHDCVIDVR.jpg