CameraTroubleshoot

Revision as of 00:14, 6 October 2015 by JP (talk | contribs)

Camera Troubleshoot General

Analog Camera Troubleshoot


HD-CVI Camera Troubleshoot

IP Camera Troubleshoot

Leftovers

Network Problem

The IPC image is unsteady.

Possible reason: Bad connection for the video cable

I failed to log in WEB.

Possible reason: User name and password are not correct, network and power adapter problems. 

Solution 1: Please enter correct user name and password. 

Solution 2: Check if the network cable is normal and useable, and check if the network configuration is correct or pull out the network cable plug in again. 

Solution 3: Please connect default power adapter.

I failed to play the downloaded audio and video files.

Possible reason: Player problem. 

Solution 1: Please download the company default player from the disc. 

Solution 2: Install graphics acceleration software whose version is higher than DX8.1 

Solution 3: Use MEDIA PLAYER to play the file which is converted to AVI format, install Div X503Bundle.exe plug-in.

Solution 4: Winxp operating system needs to install plug-in DivX503Bundle.exe and ffdsho-2004 1012.exe.

Power adapter is unsteady.

Solution: The high and low temperature environment is from 0℃ to 40℃ for general power adapters, the power supply will become unsteady if the adapter is beyond this range. Therefore, it is necessary to change to industrial power adapter.