DMSS/Transfer

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How to submit request to unbind device from Dahua Account

Description

This guide will show to to initiate request to unbind Dahua device from Dahua Account in DMSS Mobile App.

Prerequisites

  • DMSS Installed
  • DMSS Account, logged in
  • Locally added device

Step by Step Instructions

1. Select the Me tab at the bottom right corner of DMSS (Fig. 1).

Fig. 1 Transfer1.png

2. Select Service at the top of the list (Fig. 2), and then select Transfer Local Device to Account (Fig. 3).

Fig. 2 Transfer2.png

Fig. 3 Transfer3.png

3. Select the devices you wish to transfer from the list of local devices and select Forwarding (Fig. 4).You will be prompted to enter your DMSS account password to complete the process. Enter it in the password field and press OK (Fig. 5).

Fig. 4 Transfer4.png

Fig. 5 Transfer5.png

4. Confirm the transfer by pressing the Transfer button when it appears (Fig. 6).

Fig. 6 Transfer6.png

5. Once the transfer is complete the successfully transferred devices will be shown with a green check beside them. Press OK to finish the process (Fig. 7).

Fig. 7 Transfer7.png

6. Once transferred, it is recommended to delete the local devices to avoid duplicates. You will be prompted the delete the devices after confirming the last step. To delete them, press Delete, otherwise, to keep them, press Cancel (Fig. 8).

Fig. 8 Transfer8.png