Troubleshoot/NVR/Unable To Disarm Alarm

Revision as of 00:57, 16 March 2016 by Nathan (talk | contribs)

Alarm signal can not been disarmed.

  • Alarm setup is not correct.
  • Alarm output has been open manually.
  • Input device error or connection is not correct.
  • There maybe an issue with firmware. First Factory default the system to try to clear it. If it does not please upgrade your system.

1. To begin troubleshooting please reset all events by logging into your NVR and going to Setup>System>Default and check only the event box and select default. This will clear all of your event data for all cameras connected on this NVR and on the connected IP Cameras themselves. To be specific this feature will disable all Video Detect, IVS, Face Detect, Audio Detect options on the camera. If this fixes your alarm signal then your alarm setup on the camera was not setup correctly.


AlarmDisarm001.jpg


2. If this didn't fix the problem then you need to check the wiring on the back of your NVR for your alarm input and output. Alarm inputs are set to NO (normally open), so in case you have a magnetic sensor that is open all the time, you might want to set the input to NC (normally closed). For an indepth guide on this visit:

How To Connect Electronic Buzzer tutorial.

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