(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
- Report Type: Cases, Surveys, and Survey Responses
- Report Folder: Lorex Reports
- Report Name: LX-Survey Score, Working Responses
Lorex App
- Report Type: Product cases
- Report Folder: Lorex Reports
- Report Name: LX Lorex App-JP
| Problem Type
|
Record Count
|
| -
|
2,894
|
| Other
|
217
|
| Other
|
596
|
| Lorex Cloud
|
393
|
| Lorex Secure
|
248
|
| FLIR Cloud
|
192
|
Problem Type
- Report Type: Product cases
- Report Folder: Lorex Reports
- Report Name: LX Problem Type Weekly-JP
| Problem Type
|
Record Count
|
| General-Enquiry
|
976
|
| General-Password Reset
|
597
|
| Camera-Image quality
|
343
|
| Camera-Moisture
|
16
|
| Camera-Night vision issues
|
36
|
| Camera-No Image
|
31
|
| Camera-Power Issues
|
18
|
| Camera-PTZ
|
9
|
| Camera-Wireless interference
|
8
|
| Camera-Wireless range
|
20
|
| Camera-Wireless range; Config-Motion detection
|
3
|
| Config-Client Software
|
211
|
| Config-Cloud subscription
|
17
|
| Config-Email Notification
|
4
|
| Config-Mobile App Setup
|
307
|
| Config-Motion detection
|
43
|
| Config-Push Notification
|
25
|
| Config-Rapid Recap
|
1
|
| Config-Remote Access DDNS
|
31
|
| Config-Remote Access mobile
|
247
|
| Display-No image
|
146
|
| Display-Resolution
|
45
|
| Display-Viewing range
|
2
|
| DVR-Beeping
|
26
|
| DVR-Bootup
|
87
|
| DVR-HDD Error
|
59
|
| DVR-Noise
|
20
|
| DVR-Not recording
|
43
|
| DVR-Overheating
|
1
|
| DVR-Power issues
|
39
|
| General-Accessories
|
18
|
| General-APP migration
|
7
|
| General-Enquiry
|
975
|
