Please note that after Oct 20th, P2P device adding on DMSS will require to sign in with a registered account. For how to create a DMSS account use the following link https://dahuawiki.com/DMSS/Create_Dahua_Account . Also you can use the following steps on how to add a device https://dahuawiki.com/DMSS/Add_Dahua_Device_via_P2P and lastly you can use the following link on how to move your local devices over to your account https://dahuawiki.com/DMSS/Transfer
NoVideoSnap
Revision as of 20:59, 10 November 2015 by Mark Navarro (talk | contribs)
The device failed to record video and snapshot.
Possible reason: “Snapshot time period” is set wrongly; storage path is not correct; “video mode” is set as off.
- Set “video time period”, “snapshot time period” in the WEB interface; please refer to the for more details.
- Check if the “memory point” enable in the WEB interface is checked.
- Check if the connection of SD and FTP of video and snapshot storage is normal, try to connect FTP to the computer.
- Set “video mode” as manual or auto in the WEB interface.
- From the WEB interface , make sure snapshot is set to "trigger". Under setup > image > encode > Snapshot > timing > select trigger. This will work for IVS, face detect and motion detection if the snapshot box is checked off from those features.
