Difference between revisions of ":DNA BiWeekly Meeting6"

(Training of the Week)
Line 38: Line 38:
 
==Training of the Week==
 
==Training of the Week==
 
*3rd Party Cameras and Dahua Recorders
 
*3rd Party Cameras and Dahua Recorders
 +
===Target Dahua Recorder 1===
 +
Model: N42B2P
 +
LAN IP: 192.168.2.220
 +
HTTP Port: 80
 +
TCP Port: 37777
 +
Firmware: General_NVR4XXX-4KS2_Eng_V3.215.0000000.4.R.180119.zip
 +
User: admin
 +
Password: admin123
 +
===Target Dahua Recorder 2===
 +
Model: NVR6A08-64-128
 +
LAN IP: 192.168.2.45
 +
HTTP Port: 9800
 +
TCP Port: 9801
 +
Firmware: DH_NVR6XX-4KS2_Eng_V3.210.0003.0.R.160714.BIN
 +
User: admin
 +
Password: DahuaWIN2017
 +
===3rd Party Camera 1===
 +
[[file:DSC_1263.JPG|400px]]
 +
 +
 +
Model: Unknown
 +
LAN IP: 192.168.2.87
 +
User Name: admin
 +
Password: admin
 +
ONVIF Device Manager: Yes, working
 +
 +
===3rd Party Camera 2===
 +
[[file:DSC_1262.JPG|400px]]
 +
 +
LAN IP: 192.168.2.225
 +
User Name: admin
 +
Password: admin
 +
ONVIF Device Manager: ONVIF Device Manager: Yes, working
  
 
==Firmware==
 
==Firmware==

Revision as of 17:25, 7 March 2018

Dahua North America Tech Support Meeting Information

Call In-Bridge Info

Participant Code: 104-357-739-22

Participant URL: https://join.shoretel.com/conference/10435773922

Dial-in Info: +19179427142

Additional Calling Info: Canada Dial in +1 (647) 558-3006

Schedule

Date: March 7, 2018 @ 11:00AM-12:00PM PST

Topics

Salesforce

  • Redo Queues, add TCs, ensure agents are all in the correct queues, test after Eric applies change
  • Add Products to Cases-proper
  • Create new method of adding products. See, "Customer Objects" => "Product"
  • Create, "Escalated Case Queue" and associated routing rules
  • Create new outbound deployment set removing Case2Lead
  • Troubleshoot Shoretel integration issue with Alex, Tha, and William
  • Peter unable to login to Salesforce
  • Case merge no longer working
  • Get ability to remove products from cases
  • Test Product section
  • Write Product documentation
  • Privilege Error for Peter: 10873, 10875, 10531
  • No longer able to access Omni-Channel Supervisor

Next Week:

Shoretel / Mitel

  • Headset testing continued
  • Agent Dashboards

Training of the Week

  • 3rd Party Cameras and Dahua Recorders

Target Dahua Recorder 1

Model: N42B2P LAN IP: 192.168.2.220 HTTP Port: 80 TCP Port: 37777 Firmware: General_NVR4XXX-4KS2_Eng_V3.215.0000000.4.R.180119.zip User: admin Password: admin123

Target Dahua Recorder 2

Model: NVR6A08-64-128 LAN IP: 192.168.2.45 HTTP Port: 9800 TCP Port: 9801 Firmware: DH_NVR6XX-4KS2_Eng_V3.210.0003.0.R.160714.BIN User: admin Password: DahuaWIN2017

3rd Party Camera 1

DSC 1263.JPG


Model: Unknown LAN IP: 192.168.2.87 User Name: admin Password: admin ONVIF Device Manager: Yes, working

3rd Party Camera 2

DSC 1262.JPG

LAN IP: 192.168.2.225 User Name: admin Password: admin ONVIF Device Manager: ONVIF Device Manager: Yes, working

Firmware

News and Info about Firmware


Developer Corner

New on the Wiki

New on LearnDahua

Sales Training

External

  • N/A

Internal

New Hires