Revision as of 17:03, 23 January 2018 (view source) JP (talk | contribs) (→‎Ready to Take Calls Checklist) ← Older edit		Revision as of 17:03, 23 January 2018 (view source) JP (talk | contribs) (→‎Ready to Take Calls Checklist) Newer edit →
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	<tr>		<tr>
	<th>Object</th>		<th>Object</th>
−	<th>Team 1</th>
−	<th>Team 2</th>
−	<th>Team 3</th>
	</tr>		</tr>
	<tr>		<tr>

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Revision as of 17:03, 23 January 2018

Salesforce Interface

Ready to Take Calls Checklist

Object
Object 1
Object 2

Queues View

Description

Interface

Quick Access Bar

Phone

Description

Interface

-Default State

-Logged in State

Omni-Channel

Description

Interface

-Default State

-Logged in, and Available State

History

Description

Interface

Notes

Description

Interface

Shoretel ECC

Description

Interface

-Default State

-Logged in, Not Logged Into Queues

-Logged in, and Logged Into Queues

Cases Window

Description

Interface