Difference between revisions of ":Salesforce Interface Map"
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=Salesforce Interface= | =Salesforce Interface= | ||
| + | ==Ready to Take Calls Checklist== | ||
| + | <chklist> | ||
| + | [x] Checked item | ||
| + | [] Unchecked item | ||
| + | </chklist> | ||
==Queues View== | ==Queues View== | ||
====Description==== | ====Description==== | ||
Revision as of 17:00, 23 January 2018
Contents
Salesforce Interface
Ready to Take Calls Checklist
<chklist> [x] Checked item [] Unchecked item </chklist>
Queues View
Description
Interface
Quick Access Bar
Phone
Description
Interface
-Default State
-Logged in State
Omni-Channel
Description
Interface
-Default State
-Logged in, and Available State
History
Description
Interface
Notes
Description
Interface
Shoretel ECC
Description
Interface
-Default State
-Logged in, Not Logged Into Queues
-Logged in, and Logged Into Queues
Cases Window
Description
Interface
