Revision as of 16:51, 23 January 2018 (view source) JP (talk | contribs) (→‎Shoretel ECC) ← Older edit		Revision as of 16:51, 23 January 2018 (view source) JP (talk | contribs) (→‎Cases Window) Newer edit →
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	==Cases Window==		==Cases Window==
		+	====Description====
		+
		+	====Interface====
	[[file:SF_UI_Overview3.png|600px]]		[[file:SF_UI_Overview3.png|600px]]

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Revision as of 16:51, 23 January 2018

Salesforce Interface

Queues View

Description

Interface

Quick Access Bar

Phone

Description

Interface

-Default State

-Logged in State

Omni-Channel

Description

Interface

-Default State

-Logged in, and Available State

History

Description

Interface

Notes

Description

Interface

Shoretel ECC

Description

Interface

-Default State

-Logged in, Not Logged Into Queues

-Logged in, and Logged Into Queues

Cases Window

Description

Interface