Difference between revisions of ":Salesforce Interface Map"
(→Queues View) |
(→Omni-Channel) |
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===Omni-Channel=== | ===Omni-Channel=== | ||
| + | ====Description==== | ||
| + | |||
| + | ====Interface==== | ||
[[file:SF_UI_Overview6.png]] -Default State | [[file:SF_UI_Overview6.png]] -Default State | ||
[[file:SF_UI_Overview7.png]] -Logged in, and Available State | [[file:SF_UI_Overview7.png]] -Logged in, and Available State | ||
| + | |||
===History=== | ===History=== | ||
[[file:SF_UI_Overview8.png]] | [[file:SF_UI_Overview8.png]] | ||
Revision as of 16:50, 23 January 2018
Contents
Salesforce Interface
Queues View
Description
Interface
Quick Access Bar
Phone
Description
Interface
-Default State
-Logged in State
Omni-Channel
Description
Interface
-Default State
-Logged in, and Available State
History
Notes
Shoretel ECC
-Default State
-Logged in, Not Logged Into Queues
-Logged in, and Logged Into Queues
Cases Window
