Difference between revisions of ":DNA BiWeekly Meeting6"
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=Dahua North America Tech Support Meeting Information= | =Dahua North America Tech Support Meeting Information= | ||
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==Call In-Bridge Info== | ==Call In-Bridge Info== | ||
Participant Code: 104-357-739-22 | Participant Code: 104-357-739-22 | ||
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==Training of the Week== | ==Training of the Week== | ||
*3rd Party Cameras and Dahua Recorders | *3rd Party Cameras and Dahua Recorders | ||
| + | ===Target Dahua Recorder 1=== | ||
| + | Model: N42B2P | ||
| + | |||
| + | LAN IP: 192.168.2.220 | ||
| + | |||
| + | HTTP Port: 80 | ||
| + | |||
| + | TCP Port: 37777 | ||
| + | |||
| + | Firmware: General_NVR4XXX-4KS2_Eng_V3.215.0000000.4.R.180119.zip | ||
| + | |||
| + | User: admin | ||
| + | |||
| + | Password: admin123 | ||
| + | ===Target Dahua Recorder 2=== | ||
| + | Model: NVR6A08-64-128 | ||
| + | |||
| + | LAN IP: 192.168.2.45 | ||
| + | |||
| + | HTTP Port: 9800 | ||
| + | |||
| + | TCP Port: 9801 | ||
| + | |||
| + | Firmware: DH_NVR6XX-4KS2_Eng_V3.210.0003.0.R.160714.BIN | ||
| + | |||
| + | User: admin | ||
| + | |||
| + | Password: DahuaWIN2017 | ||
| + | |||
| + | ===3rd Party Camera 1=== | ||
| + | [[file:DSC_1263.JPG|400px]] | ||
| + | |||
| + | [[file:Onvif_Test_Tool_Results1.png|400px]] | ||
| + | |||
| + | Model: Unknown | ||
| + | |||
| + | LAN IP: 192.168.2.87 | ||
| + | |||
| + | User Name: admin | ||
| + | |||
| + | Password: admin | ||
| + | |||
| + | ONVIF Device Manager: Yes, working | ||
| + | |||
| + | ONVIF Device Test Tool Compliance: | ||
| + | |||
| + | ===3rd Party Camera 2=== | ||
| + | [[file:DSC_1262.JPG|400px]] | ||
| + | |||
| + | LAN IP: 192.168.2.225 | ||
| + | |||
| + | User Name: admin | ||
| + | |||
| + | Password: admin | ||
| + | |||
| + | ONVIF Device Manager: ONVIF Device Manager: Yes, working | ||
| + | |||
| + | ONVIF Device Test Tool Compliance: | ||
==Firmware== | ==Firmware== | ||
Latest revision as of 18:23, 7 March 2018
Contents
Dahua North America Tech Support Meeting Information
Call In-Bridge Info
Participant Code: 104-357-739-22
Participant URL: https://join.shoretel.com/conference/10435773922
Dial-in Info: +19179427142
Additional Calling Info: Canada Dial in +1 (647) 558-3006
Schedule
Date: March 7, 2018 @ 11:00AM-12:00PM PST
Topics
Salesforce
- Redo Queues, add TCs, ensure agents are all in the correct queues, test after Eric applies change
- Add Products to Cases-proper
- Create new method of adding products. See, "Customer Objects" => "Product"
- Create, "Escalated Case Queue" and associated routing rules
- Create new outbound deployment set removing Case2Lead
- Troubleshoot Shoretel integration issue with Alex, Tha, and William
- Peter unable to login to Salesforce
- Case merge no longer working
- Get ability to remove products from cases
- Test Product section
- Write Product documentation
- Privilege Error for Peter: 10873, 10875, 10531
- No longer able to access Omni-Channel Supervisor
Next Week:
Shoretel / Mitel
- Headset testing continued
- Agent Dashboards
Training of the Week
- 3rd Party Cameras and Dahua Recorders
Target Dahua Recorder 1
Model: N42B2P
LAN IP: 192.168.2.220
HTTP Port: 80
TCP Port: 37777
Firmware: General_NVR4XXX-4KS2_Eng_V3.215.0000000.4.R.180119.zip
User: admin
Password: admin123
Target Dahua Recorder 2
Model: NVR6A08-64-128
LAN IP: 192.168.2.45
HTTP Port: 9800
TCP Port: 9801
Firmware: DH_NVR6XX-4KS2_Eng_V3.210.0003.0.R.160714.BIN
User: admin
Password: DahuaWIN2017
3rd Party Camera 1
Model: Unknown
LAN IP: 192.168.2.87
User Name: admin
Password: admin
ONVIF Device Manager: Yes, working
ONVIF Device Test Tool Compliance:
3rd Party Camera 2
LAN IP: 192.168.2.225
User Name: admin
Password: admin
ONVIF Device Manager: ONVIF Device Manager: Yes, working
ONVIF Device Test Tool Compliance:
Firmware
News and Info about Firmware
Developer Corner
New on the Wiki
New on LearnDahua
Sales Training
External
- N/A
