Difference between revisions of "Troubleshoot/NVR/Unable to Playback"
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[[File:RecordSchedule.jpg|thumb|right|100px|Record Schedule]] | [[File:RecordSchedule.jpg|thumb|right|100px|Record Schedule]] | ||
| − | + | ==Unable to Playback Recordings== | |
| − | * Check that HDD is detected by NVR | + | |
| − | * "Record Status" is set to, "Enabled" on all channels | + | * Check that HDD is detected by NVR. |
| + | * "Record Status" is set to, "Enabled" on all channels. | ||
* Check, "Record Schedule" and ensure your desired recording is enabled; [[MotionRecord | Motion]], [[ScheduleRecord | Schedule]], or [[AlarmRecord | Alarm]] Recording. | * Check, "Record Schedule" and ensure your desired recording is enabled; [[MotionRecord | Motion]], [[ScheduleRecord | Schedule]], or [[AlarmRecord | Alarm]] Recording. | ||
| − | * Recorded file has been overwritten | + | * Recorded file has been overwritten. |
| + | * File is in DAV format. Use Conversion Tool. | ||
| + | |||
There are following possibilities: | There are following possibilities: | ||
| − | *HDD ribbon is damaged. | + | |
| − | *HDD is broken. | + | * If HDD ribbon is damaged then replace ribbon or HDD. |
| − | *Upgraded program is not compatible. | + | * If HDD is broken then replace HDD. |
| − | * | + | * If Upgraded program is not compatible then find another program to upgrade. |
| − | *Record function has been disabled. | + | * If the recorded file has been overwritten then there's not much you can do unless you have backup. |
| + | * If Record function has been disabled then enable it. | ||
| + | |||
| + | |||
| + | HDD | ||
| + | |||
| + | [[file:HDD.jpg|400px]] | ||
| + | |||
| + | Ribbon | ||
| + | |||
| + | [[file:HDDribbon.jpg|400px]] | ||
| + | |||
| + | [[Category:Playback]][[Category:Troubleshoot]] | ||
Latest revision as of 18:04, 17 August 2016
Unable to Playback Recordings
- Check that HDD is detected by NVR.
- "Record Status" is set to, "Enabled" on all channels.
- Check, "Record Schedule" and ensure your desired recording is enabled; Motion, Schedule, or Alarm Recording.
- Recorded file has been overwritten.
- File is in DAV format. Use Conversion Tool.
There are following possibilities:
- If HDD ribbon is damaged then replace ribbon or HDD.
- If HDD is broken then replace HDD.
- If Upgraded program is not compatible then find another program to upgrade.
- If the recorded file has been overwritten then there's not much you can do unless you have backup.
- If Record function has been disabled then enable it.
HDD
Ribbon
